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How to Make an Appointment

calendarPlease make a separate appointment for each person who wishes to see the doctor.
If you have a number of issues you need to discuss you may be asked to make a further appointment.

Late Policy

In order to maintain the efficiency of the appointment system, late arrivals may be required to phone up the next working day so that they can access a GP/ANP appointment.

Same Day GP Appointments

Your request for a same day appointment may be passed to a Nurse Practitioner or a Doctor. The Nurse Practitioner's role is to ensure that the patient gets the most appropriate care at the most appropriate time depending on the problem. They can prescribe medicines if necessary.

You will need to leave a telephone number where you are available to speak to the nurse practitioner about your concern. You may be offered advice on how to manage the problem at home, given an appointment with the Nurse Practitioner or another health care professional.

You may be offered an appointment that day or in the near future depending upon the medical urgency of the problem.  Urgent GP appointments will be offered at either the Beggarwood or Rooksdown location depending on where the Duty Doctor is based on the day of need.

Please note that all the calls are recorded to protect the patient and surgery staff. Please be assured that your confidentiality will be maintained at all times.

Practice Nurse

The Practice nurse runs clinics can be booked in advance for Diabetes, Heart Disease, Asthma Monitoring, Weight checks, Smears, Blood pressure checks, Flu clinics, Baby vaccinations, Blood tests, Contraception, Dressings and various other treatments.

Please let the receptionist know what you are seeing the Practice Nurse for, so that they can ensure that they allocate you enough time for your care to be carried out. 

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